Ken Albrecht

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Ken Albrecht is president of Reliable Propane in Clarence Center, N.Y. Visit www.reliablepropane.com.

Posts by Ken Albrecht

Learning to drop false pretenses Posted on 31 Mar 2016 in the Blue Flame Blog categories.

Someone once asked Dolly Parton how long it takes her to do her hair. She responded, “I don’t know. I’m never there.” She may not look it, but the popular... Read more»

Sorting out uncommitted employees Posted on 04 Feb 2016 in the Blue Flame Blog categories.

In a bacon and egg breakfast, the chicken is involved, but the pig is committed. Is there a player on your team who is skilled at his job but is... Read more»

Strive to serve others – through work and in retirement Posted on 31 Dec 2015 in the Blue Flame Blog categories.

Retirement has been described as “twice the man and half the pay.” Retirement is a fairly new concept in American culture. It was introduced in the late 19th century. Many... Read more»

Make your job easier by eliminating waste Posted on 03 Nov 2015 in the Blue Flame Blog categories.

A woman approached a stock boy in the produce section of a grocery store one day and asked for a half of a head of lettuce. He tried to explain... Read more»

Serve your customers by solving problems in creative ways Posted on 27 Oct 2015 in the Blue Flame Blog categories.

Many of us know the frustration of having to wait on an airplane when flight operations are delayed. However, something unusual happened on a flight out of Chicago when the... Read more»

Why a job well done is so satisfying Posted on 25 Aug 2015 in the Blue Flame Blog categories.

A young lawyer was setting up his first office after graduation in a small storefront when a client walked in the front door. Immediately, he picked up the phone on... Read more»

The power of ‘thank you’ Posted on 13 Jul 2015 in the Blue Flame Blog categories.

Former CBS anchor Dan Rather interviewed a 25-year-old several years ago who had emigrated from Cuba and opened a thriving restaurant in Miami. When Rather asked how the man became... Read more»

Accomplish something great by starting small Posted on 18 May 2015 in the Blue Flame Blog categories.

What kind of advice would you expect the commander of U.S. Special Operations Command to give to students of his alma mater? In 2014, U.S. Navy Adm. William H. McRaven... Read more»

How to cultivate referrals in a professional way Posted on 16 Apr 2015 in the Blue Flame Blog categories.

A man recently referred his landscaper to a business associate but never heard whether it had worked out. The next time he saw the landscaper, he asked him if he... Read more»

Taking action trumps waiting for perfection Posted on 24 Feb 2015 in the Blue Flame Blog categories.

Just before World War II, British engineer Robert Watson Watt was determined to finish development of a fledgling radar system to detect enemy bombers. Germany was rearming and Churchill knew... Read more»