Guard against the spread of COVID-19 this winter

September 3, 2020 By Brian Richesson

Preparation for winter means the propane industry should have a greater population of trained drivers at multiple facilities.

This article is tagged with COVID-19, Enterprise Products Partners, National Propane Gas Association (NPGA), NPGA, Steve Kossuth, UGI Corp. and posted in Blue Flame Blog, Current Issue

LPG Spotlight: Superior Propane

September 1, 2020 By Carly Bemer

Focused on retaining more customers, Ontario-based Superior Propane partnered with an analytics platform to ensure high-quality customer service.

This article is tagged with Canada, customer retention, customer service, LPG Spotlight, Superior Plus Corp., Superior Propane and posted in Current Issue, Featured

Train your employees on how to respond in an emergency. Photo by LP Gas staff

Review safety protocols with employees

August 31, 2020 By Stuart Flatow

Employee training and ongoing improvement are critical safety priorities. Use this guide to review some of your safety protocols with employees.

This article is tagged with Safety First column, Stuart Flatow and posted in Current Issue, Featured

Photo: Pinkypills/iStock / Getty Images Plus/Getty Images

Create video content to reach your customers

August 28, 2020 By Sarah Peecher

With its growing popularity as a way for customers to get information, video should be a part of your marketing plan.

This article is tagged with marketing and posted in Current Issue, Featured

What can propane retailers do to increase visibility in their communities?

August 27, 2020 By Tammy Day and Tony Botts

Tony Botts and Tammy Day offer a few easy and, for the most part, inexpensive ideas for increasing the visibility of your company.

This article is tagged with charity, donation, In the Know, Propane Resources LLC, Tammy Day, Tony Botts and posted in Blue Flame Blog, Current Issue

Marketers should share propane’s advantages and address myths surrounding LPG with local realtors. Photo: Feverpitched/iStock / Getty Images Plus/Getty Images

Help realtors sell propane-powered homes, businesses

August 25, 2020 By Tom Jaenicke

While some priorities have shifted over the years, here are the longstanding advantages of propane that realtors need to hear more about.

This article is tagged with marketing, Marketing Mix, PERC, Propane Education & Research Council (PERC), propane marketers, tom jaenicke, Warm Thoughts Communications and posted in Current Issue, Featured

Identify heater installation dangers

August 24, 2020 By John McCoy

If you are installing items for customers, be sure to note the manner of installation by your service folks and follow instruction manuals.

This article is tagged with Legal Brief, safety and posted in Current Issue, Featured

Addressing areas of NFPA 58’s LP Gas Code an ongoing process

August 20, 2020 By Richard Fredenburg

Richard Fredenberg describes some early-stage activity that will lead to changes in the next edition of NFPA 58.

This article is tagged with National Fire Protection Association (NFPA), NFPA 58 and posted in Blue Flame Blog, Current Issue

PHMSA encourages use of alternative training methods even when testing is not possible during the pandemic. Photo by LP Gas staff

PHMSA defers training enforcement

August 18, 2020 By Ellen Kriz

PHMSA continues to suspend enforcement action against a hazmat offeror or carrier who is unable to provide recurrent training during the pandemic.

This article is tagged with COVID-19, Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA) and posted in Current Issue, Featured

Hemp market positioned to offer growth opportunities for propane

August 17, 2020 By Carly Bemer

Propane is a viable energy source in the hemp market for crop drying, CBD extraction and heating greenhouses that grow hemp plants.

This article is tagged with cannabis, crop drying, NPGA, propane and posted in Current Issue, Featured

Current Issue