In the Know: Communicating effectively with employees

February 20, 2020 By Tammy Day

Is there really such a thing as a generation gap? Tammy Day offers insight on best communication practices for employees of all generations.

This article is tagged with In the Know, Tammy Day and posted in Blue Flame Blog, Current Issue

Gas pipeline sign photo: Allkindza/iStock / Getty Images Plus/Getty Images

PHMSA finalizes pipeline safety rules

February 17, 2020 By Ellen Kriz

PHMSA transmitted three final rules to strengthen the safety of more than 500,000 miles of onshore gas transmission and hazardous liquid pipelines.

This article is tagged with Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA), pipeline safety and posted in Current Issue, News

Marketers are raising wages to recruit the next generation of employees. Photo: iStock.com/Kris Hanke

Women, young leaders see new opportunities in propane industry

February 14, 2020 By Elizabeth Greenaway

Women in leadership positions and the up-and-coming generation are bringing education, wellness and recruitment initiatives to the industry.

This article is tagged with Bridget Kidd, Christina Armentano, Jesse Lord, Leslie Anderson, Marshall Excelsior Co. (MEC), New England, Northeast, Paraco Gas, Propane Gas Association of New England (PGANE), state association, Steph Hennen, Will Fabrizio, women in propane and posted in Current Issue, Featured

Photo: themotioncloud/iStock/Getty Images

Security protocol tightens at certain propane facilities

February 11, 2020 By LP Gas

The DHS tightened security measures for propane and other chemical facilities subject to the Chemical Facility Anti-Terrorism Standards program.

This article is tagged with homeland security and posted in Current Issue, Featured

Henry County Schools made the propane switch in 2019. Photo courtesy of Roush CleanTech

Atlanta school district invests in autogas

February 10, 2020 By LP Gas

Henry County Schools in Atlanta is replacing an aging diesel fleet with propane autogas school buses to reduce emissions and lower maintenance costs.

This article is tagged with Atlanta, autogas school bus, Blossman Gas, Superior Energy Systems and posted in Current Issue, Featured

Evaluate your interruption-of-service protocol

February 7, 2020 By Eric H. Leskinen

Use this thought exercise to evaluate how prepared you are for interruption of service, including out-of-gas calls, this winter.

This article is tagged with Eric Leskinen, P3 Propane Safety and posted in Current Issue, Featured

Propane professionals collaborate on safety issues at the 2020 National Safety & Trainer’s Conference in Memphis, Tennessee. Photo by Tyler Gunter

Conference facilitates safety, training improvements

February 4, 2020 By Randy Warner

Industry events, like the 2020 National Safety & Trainer’s Conference, provide for needed communication about workforce training and safety initiatives.

This article is tagged with Eric Kuster, Randy Warner, Safety First column, Safety Trainer’s Conference, Sam McTier and posted in Current Issue, Featured

PlasMerica focuses efforts on renewable propane

February 3, 2020 By Joe McCarthy

PlasMerica, a California technology company, developed, and continues to improve, a process that converts methane gas into clean, renewable propane.

This article is tagged with renewable propane and posted in Current Issue, Featured

Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Improve customer service with technology

January 31, 2020 By Christopher Caywood

Christopher Caywood defines great service and explains how his propane operation uses technology to improve the customer experience.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer service, retailer technology and posted in Current Issue, Featured

Neglecting safety issues can give you the blues

January 30, 2020 By Stuart Flatow

Damage control isn’t the best marketing strategy, but a commitment to safety is “marketing gold.” Don’t shy away from relaying safety messages to customers.

This article is tagged with Propane Education & Research Council (PERC), Safety First column, Stuart Flatow and posted in Blue Flame Blog, Current Issue

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