business table. technology. Photo: iStock.com/monkeybusinessimages

How to use email marketing to expand your propane operation

September 28, 2018 By Joelle Harms

How email campaigns can increase sales and help retain customers.

This article is tagged with marketing and posted in Current Issue, Featured

Working in a family-owned business

September 24, 2018 By Cathy Wallace

San Isabel Services Propane’s Cathy Wallace outlines what it is like working in a family-owned and operated propane business.

This article is tagged with Cathy Wallace, propane operations, propane retailers, San Isabel Services Propane and posted in Current Issue, Featured

About 2.9 billion people still cook using biomass as fuel. Propane is a way to move away from this practice. Photo Courtesy of the World LPG Association

Propane’s role in improving health, environmental standards

September 20, 2018 By Clara Richter

WLPGA initiative addresses catastrophic effects of indoor air pollution – with propane as the solution.

This article is tagged with Michael Kelly, World LPG Association (WLPGA) and posted in Current Issue, Featured

Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Customer service reps play crucial role in propane industry safety practices

September 20, 2018 By Stuart Flatow

Properly-trained customer service representatives are powerful, useful safety resources to the propane industry.

This article is tagged with PERC, Propane Education & Research Council (PERC), propane safety, safety, Safety First column, Stuart Flatow and posted in Featured

Workplace violence can effect employees and customers at a propane operation. Photo: iStock.com/ KatarzynaBialasiewicz

Workplace violence: A possible threat to your propane operation

September 20, 2018 By Brian Richesson

Workplace violence can affect employees, customers and visitors to a propane operation.

This article is tagged with Brian Richesson, Northeast Propane Show and posted in Current Issue, Featured

According to Kundhi, customers like that they can see the fuel level in the cylinder through the open panel on the side. Photo By Joe McCarthy.

Composite cylinders poised to make an impact on the exchange market

September 18, 2018 By Joe McCarthy

Aluminum and steel are mainstays in the cylinder exchange market, but a composite cylinder push in North America might be the wave of the future.

This article is tagged with composite cylinders, propane cylinder exchange, Viking Cylinders, Worthington Enterprises and posted in Current Issue, Featured

Coop relates closely with sellers’ concerns. Photo courtesy of Nancy Coop

A Propane Personality: Ferrellgas’ Nancy Coop

September 17, 2018 By Joe McCarthy

LP Gas’ Joe McCarthy spoke with Nancy Coop, business development executive for Ferrellgas, about her career in the propane industry.

This article is tagged with Ferrellgas, JARCO, Nancy Coop, Propane Personality, women in propane, Women in Propane Council (WIP) and posted in Current Issue, Featured

The Nantucket Energy bobtail built by Exosent Engineering. Photo courtesy of Exosent Engineering.

LPG Spotlight: Nantucket Energy

September 14, 2018 By Joe McCarthy

Innovative bobtail helps Nantucket Island energy provide better service customers.

This article is tagged with bobtails and posted in Current Issue, Featured

Automation adds efficiency to cylinder exchange market

September 11, 2018 By James Guyette

Cylinder exchange automation initiatives feeding the needs of grillers, merchants and marketers.

This article is tagged with James Guyette, Kamps Propane, Paraco Gas, propane cylinder exchange and posted in Current Issue, Featured

The PERC Can-Do Conference gave propane retailers the opportunity to learn marketing tactics that could be employed as soon as they returned to their operations. Photo courtesy of PERC

PERC’s Can-Do Conference seeks to improve industry marketing efforts

September 10, 2018 By Joe McCarthy

The Propane Education & Research Council’s first Can-Do Conference gives the propane industry the tools and confidence it needs to improve its marketing tactics.

This article is tagged with Bridget Kidd, Chris Earhart, National Propane Gas Association (NPGA), PERC, Propane Education & Research Council (PERC), Tucker Perkins and posted in Current Issue, Featured

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