Invest in employee-driven tech

October 20, 2022 By Christopher Caywood

Christopher Caywood shares how employee driven technology can be used to improve your team’s retention and efficiency.

This article is tagged with Christopher Caywood, propane retailers, propane technology, retailer technology, technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Respondents report raising wages by 12 percent on average since 2020. (Photo by Drew Amundson)

LP Gas wage survey gauges industry response to labor pressures

September 9, 2022 By Ellen Kriz

Results of our wages and benefits survey are intended to help propane retailers benchmark their offerings in a disruptive labor market.

This article is tagged with Caywood Propane Gas Inc., Christensen Inc., Christina Armentano, Christopher Caywood, Paraco Gas, Propane Ninja and posted in Current Issue, Featured, From the Magazine

4 categories to update your business data

July 28, 2022 By Christopher Caywood

Propane retailers should remember that databases deserve a refresh in the summer to keep customer and equipment information updated.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer relations, customer retention, retailer technology, technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Always be ready for sale

June 9, 2022 By Christopher Caywood

Christopher Caywood explains why technology-supported processes drive better results, or a higher multiple, which bodes well when selling a business.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, Mergers and Acquisitions, retailer technology, technology and posted in Blue Flame Blog, Current Issue, From the Magazine

Successful companies continually customize products and services to meet customer needs. (Photo: Dilok Klaisataporn/iStock / Getty Images Plus/Getty Images)

Cultivate ‘customer intimacy’

March 18, 2022 By Christopher Caywood

Successful companies must continually customize products and services to meet customers’ changing needs in the digital age.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, customer service, retailer technology, technology and posted in Current Issue, Featured, From the Magazine

Technology expedites fall propane deliveries

September 16, 2021 By Christopher Caywood

Christopher Caywood explains how technology can mitigate the risk of winter price spikes and product shortages for propane retailers.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, retailer technology, technology, winter and posted in Blue Flame Blog, Current Issue, From the Magazine

Let’s get on the same (web) page

July 21, 2021 By Christopher Caywood

Christopher Caywood explains easy steps propane retailers can take to update company websites to convey safety and environmental messages.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, Environmental messaging and posted in Blue Flame Blog, Current Issue, From the Magazine

Set a technology strategy

June 17, 2021 By Christopher Caywood

Technology is a key component of strategy, and you ought to have a technology strategy that fits into your overall business strategy.

This article is tagged with business strategy, Caywood Propane Gas Inc., Christopher Caywood, marketing, retailer technology, technology and posted in Blue Flame Blog, Current Issue, From the Magazine

PERC Learning Center proves beneficial to retailers

May 6, 2021 By Christopher Caywood

The Propane Education & Research Council’s (PERC) Learning Center is easy to use and tailor to a retailer’s specific operations.

This article is tagged with Christopher Caywood, Eric Kuster, PERC, Propane Education & Research Council (PERC) and posted in Blue Flame Blog, Current Issue, From the Magazine

Add virtual learning to your training program

January 28, 2021 By Christopher Caywood

Virtual instruction done right can be as good as or better than in-person instruction, especially when combined with hands-on experiential learning.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, PERC, Propane Education & Research Council (PERC), retailer technology and posted in Blue Flame Blog, Current Issue, From the Magazine

TAG: Christopher Caywood