It's time to take your fillings digital. Photo: Rawpixel/iStock/Getty Images Plus/Getty Images

Bringing the 21st century to your customers

December 3, 2019 By Christopher Caywood

Mobile and web offerings can differentiate your propane operation from competitors while attracting new customers to your business.

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How to up your digital marketing game

October 22, 2019 By Christopher Caywood

Investments in digital marketing can help save money in other areas of the business and convert more customers to your operation.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, marketing, retailer technology, technology and posted in Current Issue, Featured

Refresh your online presence

August 30, 2019 By Christopher Caywood

Websites age quickly in the digital age, so giving your propane operation’s online presence a face-lift is a crucial step.

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business table. technology. Photo: iStock.com/monkeybusinessimages

Upgrading your human resources functions

June 26, 2019 By Christopher Caywood

Automating the clerical work at your propane operation can make time for value-creation activities.

This article is tagged with Christopher Caywood, compliance, human resources, retailer technology and posted in Current Issue, Featured

Despite their importance, CSRs may, in some cases, be underappreciated and undertrained. Photo: iStock.com/Liderina

Call metrics matter to your propane operation

April 5, 2019 By Christopher Caywood

Propane retailers can improve their customer service operations by investing in voice over Internet protocol (VOIP) phones.

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Creating a technology ecosystem that fits your business

November 29, 2018 By Christopher Caywood

Chris Caywood, of Caywood Propane, discusses how his company’s technology strategy helps deliver on reliability, transparency and pricing.

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Do you know your average cost of processing and paying an invoice?

Back-office software that isn’t flashy but essential

September 4, 2018 By Christopher Caywood

Caywood Propane Gas’ Christopher Caywood examines the back-office software essential to improving a propane operation’s efficiency.

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Photo courtesy of Skybitz Tank Monitoring

Growing trends in tank monitoring

July 17, 2018 By Christopher Caywood

The latest trends and tips to consider when deciding how propane tank monitors fit into your propane operation.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, NFPA 58, retailer technology, tank monitoring and posted in Current Issue, Featured

Why CMS software is important for your technology strategy

March 23, 2018 By Christopher Caywood

Through a combination of considered choices and trial and error, we figured out our CMS is the most important software component of our technology strategy.

This article is tagged with bobtail, Caywood Propane Gas Inc., Christopher Caywood, Cost Management Solutions, tank monitoring, technology and posted in Current Issue, Featured

How to implement technology into your propane business

February 7, 2018 By Christopher Caywood

Check out these tips for developing and implementing technology into your propane business.

This article is tagged with business, Caywood Propane Gas Inc., Christopher Caywood, propane business, propane technology, technology, website and posted in Current Issue, Featured

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