Is it time to diversify your product offering?
November 11, 2016 By Tom Jaenicke
It’s time to think about the lifetime customer value, rather than the transactional value.
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Piping with natural gas increases revenue for propane marketers
September 9, 2016 By James Guyette
Some propane marketers have uncovered an added revenue source by piping in with natural gas.
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NPGA names governmental affairs chairman
September 7, 2016 By Megan Smalley
The National Propane Gas Association appointed Tom Jaenicke as chairman for 2016-17.
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Improve marketing with customer contact information
July 5, 2016 By Tom Jaenicke
Collecting customer email addresses and cellphone numbers is good for your business.
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Best practices for acquisitions
May 16, 2016 By Megan Smalley
Propane Expo session panelists Steven Abbate: moderator, managing director of Cetane Associates Joe Armentano: CEO of Paraco Gas…
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Competing against electricity
May 2, 2016 By Tom Jaenicke
Some propane retailers spend too much of their resources trying to beat up on the competitors who don’t…
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How social media can leverage a customer service experience
April 21, 2016 By Susan Janett
Waiting at the gate for my United flight to Nashville for the National Propane Gas Association’s 2016 Southeastern…
Read More The digital revolution and its impact on the propane industry
December 26, 2015 By Allison Kral
It’s everywhere – from our desktops at work, to the restaurants where we have lunch, to our own…
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Developing a plan for the New Year
December 21, 2015 By Tom Jaenicke
It is not too late to develop a fresh sales strategy for next year that incorporates the best…
Read More Selling opportunities to your current customer base
November 2, 2015 By Tom Jaenicke
Some propane retailers spend a considerable amount of money and resources on marketing their company to prospective customers…
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